All systems operational
Updated 21 October 2026 at 14:12
Component health
| Component | Description | Status |
|---|---|---|
Web application (SSR / edge) | EU edge workers serving the marketing site, dashboard and exam runner. | Operational |
Database | Managed Postgres in EU (Frankfurt). | Operational |
Object storage (proctor evidence) | Private bucket for snapshots, recordings and ID photos. | Operational |
Authentication | Email + password, OAuth, MFA-ready. | Operational |
Live proctoring & flagging | Real-time webcam, mic and object monitoring. | Operational |
Transactional email | Result notifications, magic links, schedule reminders. | Operational |
Uptime
Uptime is measured from external probes against the customer-facing URL every 60 seconds.
Recent incidents
Elevated latency on EU edge — 23 min
minorresolved· 23 min
An upstream provider rerouted EU traffic during a planned BGP change, causing P99 latency to peak around 1.4 s for the dashboard. No exams were impacted (no active sessions during the window). Auto-recovered after the routing change completed.
Email delivery delays — 47 min
minorresolved· 47 min
Result notification emails were queued for up to 47 minutes due to an outage at our transactional email sub-processor. All emails ultimately delivered. No data loss.
Brief auth outage during managed upgrade — 8 min
minorresolved· 8 min
A managed Postgres minor-version upgrade caused new sign-in attempts to fail for 8 minutes. Existing exam sessions continued normally (JWT cached). Post-mortem: upgrades now scheduled outside admission windows.
Showing the 3 most recent incidents in the last 12 months. Incidents older than 12 months are archived and available on request.
Looking for the SLA?
The 99.9% uptime SLA is included on the Institution plan. Read more in the security white-paper or talk to us about your procurement requirements.